Effective Date: January 11, 2026

Fresh Hibiscus LLC (“we,” “our,” or “us”) is committed to ensuring that our digital content and training materials are accessible to all individuals, including those with disabilities. This statement outlines the accessibility measures we implement for the content we directly control and provides a clear process for requesting accommodations or alternative formats.

1. Scope of This Statement

This statement applies to all digital assets and communication channels directly created and managed by Fresh Hibiscus LLC, including:

• Digital Products: Educational PDFs, workbooks, guides, and strategic templates.
• Multimedia Content: Video training modules, webinars, and audio recordings.
• Direct Communications: Emails, customer support interactions, and inquiry forms.

Note on External Technologies: Our content is delivered and processed through third-party service providers, hosting platforms, and payment gateways. While we prioritize partners who value inclusivity, Fresh Hibiscus LLC does not have direct control over the underlying code, software infrastructure, or technical interfaces provided by these external entities.

2. Our Standards and Measures

We strive to align our proprietary materials with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. To achieve this, we implement the following:

• Structured Documents: We aim to ensure that PDFs and downloadable documents include proper heading structures and text layers for screen reader compatibility.
• Design Principles: We emphasize clear typography, high-contrast color schemes, and logical content flow in our material design.
• Multimedia Support: Where feasible, we provide written transcripts or closed captioning for proprietary video-based training content.
• Alternative Formats: On request, we will provide materials in alternative, accessible formats (e.g., plain-text documents or tagged files) to ensure equitable access at no additional cost.

3. Known Limitations

Despite our commitment, we recognize certain technical limitations:

• Platform Dependencies: Specific interactive features provided by external hosting or payment platforms (such as checkout flows or member dashboards) may not fully meet all WCAG 2.1 standards.
• Third-Party Content: Any links to external websites or resources not managed by Fresh Hibiscus LLC are outside the scope of our accessibility controls.

4. Feedback and Request for Accommodations

We welcome your feedback and are dedicated to providing necessary accommodations. If you encounter an accessibility barrier or require a specific resource in an alternative format, please contact us promptly:

• Email: info@freshhibiscus.com
• Mailing Address: Fresh Hibiscus LLC, 2030 Main Street, Suite 1300 Irvine, CA 92614

In your message, please specify the title of the material and the nature of the accessibility challenge you are experiencing. We aim to respond to all inquiries within 3 to 5 business days.

5. Commitment to Improvement

Accessibility is an ongoing process of refinement. Fresh Hibiscus LLC is committed to the periodic review of our digital assets. We stay informed of evolving standards and technologies to ensure our advisory services and publishing content remain inclusive to all members of our community.